Shipping & Exchange Policy

1. Delivery

There is no shipping. What you buy is delivered to your FullCorrect account online, at app.fullcorrect.com:

• Subscriptions (Pro, Pro Plus): switched on as soon as Razorpay confirms the payment, usually within a minute. That month's credits appear in Settings → Plan & credits.
• Credit top-ups: added to your balance as soon as the payment is confirmed, usually within a minute.
• UPI payments still pending with your bank: delivered automatically when the bank confirms, normally within 15 minutes.

If a payment succeeded and nothing arrived within 30 minutes, email support@fullcorrect.com with the payment ID and we'll sort it out within 1 working day.

Receipts are emailed to your account's email address after every payment.

2. Exchanges

Moving from Pro to Pro Plus: available any time in Settings. It takes effect at once; Pro is cancelled, and months of a yearly Pro plan you'd already paid for come back as credits.

Moving from Pro Plus to Pro: cancel Pro Plus and choose Pro when it ends.

Credits can't be exchanged for money, transferred to another account, or swapped between accounts.

3. Refunds

See our Cancellation & Refund Policy at fullcorrect.com/refund.